Organisations like the Quality Council of India (QCI) and its National Accreditation Board for Hospitals & Healthcare Providers have designed an exhaustive healthcare standard for hospitals and healthcare providers. This standard consists of stringent 600 plus objective elements for the hospital to achieve in order to get the NABH accreditation. These standards are divided between patient centered standards and organization centred standards.
To comply with these standard elements, the hospital will need to have a process-driven approach in all aspects of hospital activities – from registration, admission, pre-surgery, peri-surgery and post-surgery protocols, discharge from the hospital to follow up with the hospital after discharge. Not only the clinical aspects but the governance aspects are to process driven based on clear and transparent policies and protocols. In a nutshell, NABH aims at streamlining the entire operations of a hospital.
NABH is equivalent to JCI and other International standards including HAS: Haute Authorite de Sante, Australian Council on Healthcare Standards, the Japan Council for Quality in Health Care, and the National Committee for Quality Assurance in the United States. Its standards have been accredited by ISQUA the apex body accrediting the accreditators hence making NABH accreditation at par with the worlds most leading hospital accreditation.
The official website of QCI should be referred for application and implementation of healthcare standards. The Quality Council of India works under the guidance of Ministry of Commerce.